Privacy Policy

Last updated: 24 September 2026

1. Introduction

Pasand Shaadi ("we", "us", "our") is committed to protecting the privacy of every member and visitor. This Privacy Policy explains what information we collect, how it is used, and the choices you have. By using our website and services, you consent to the practices described below.

2. Information We Collect

• Profile information — name, date of birth, gender, education, profession, family background, religion, preferences and photographs.
• Contact details — email address, phone number and city.
• Verification data — identity documents and supporting information provided for verification.
• Usage data — pages visited, profiles viewed, interests sent and interactions with our platform.
• Device & browsing data — IP address, browser type and cookies (see Section 7).

3. How We Use Your Information

We use the information we collect to:

• Create and manage your profile.
• Verify profiles to keep the community safe.
• Suggest compatible matches based on your preferences.
• Enable secure messaging and contact sharing.
• Provide customer support and respond to enquiries.
• Improve our matching engine, features and website experience.
• Send service communications and, with consent, promotional content you can opt out of.

4. Sharing Your Information

We never sell your personal information. We share data only in limited circumstances:

• With other members — only what you choose to reveal; contact details are shared solely when both sides agree to connect.
• With service providers — trusted partners who help us operate the platform (hosting, payments, analytics) under strict confidentiality.
• With authorities — when required by law or to protect the safety, rights and property of our members and services.

5. Data Retention

We retain your information for as long as your profile is active, and for a limited period afterwards to comply with legal obligations. You may request deletion at any time; once processed, your personal data is permanently removed (except where law requires retention).

6. Security

Your data is protected with industry-standard encryption in transit and at rest, strict access controls, routine security audits and 24/7 monitoring. While no system is fully impenetrable, we work continuously to keep your information safe.

7. Cookies & Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, understand usage and improve the experience. You can manage cookie preferences in your browser settings; some features may not work fully if cookies are disabled.

8. Your Rights & Choices

• Access, correct or update your profile information at any time.
• Control who can view your profile and contact details.
• Opt out of marketing communications with one click.
• Request a copy of, restriction of processing of, or deletion of your data.
• Withdraw consent to data processing where consent is the basis of processing.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing information with them.

10. Children's Privacy

Pasand Shaadi is intended for adults seeking matrimonial alliances. We do not knowingly collect information from anyone below the legal age of consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email and on this page, with an updated "Last updated" date. Continued use of the service after changes constitutes acceptance.

12. Contact Us

For any privacy-related questions or requests, please contact us at privacy@pasandshaadi.com, or write to our office at 2nd Floor, Meera Center, Linking Road, Bandra West, Mumbai 400050.

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